Chris J. Karr, September 2nd, 2008

I’ve received a handful of reports where Cidney is not finding addresses in the Address Book when new calls come in. If you encounter this problem, please send me output from the log below:

This is located in the preferences.

Also, please include a snapshot of the Address Book entry that the system should be finding.

Thanks!

Update: After some user reports, the problem seems to stem from incompatible modems. If you’re experiencing this problem, please send me the log output and the modem model you’re using. I should be able to put together a fix quickly after receiving that information.